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What we collect when you use octopusdigitalprint.com or place an order, why we collect it, how we keep it safe, and what you can ask us to do with it at any time.
Last updated: October 12, 2026
Octopus Art and Design LLC, doing business as Octopus Digital Print, based in Pendergrass, Georgia, operates octopusdigitalprint.com and is responsible for the personal information described here. You can reach us at info@octopusdigitalprint.com.
Information you give us: your name, email address, phone number, billing and shipping addresses, the artwork files you upload, and any notes you add to an order or send us through the contact form.
Information about your order: what you bought, the size, quantity and finish, the price paid, and the status of the job.
Payment information: card details are entered directly with our payment processor and are handled by them. We never see or store your full card number.
Information collected automatically: your IP address, browser and device type, the pages you view, and similar data collected through cookies and analytics so the site works and we can see what needs improving.
To take, produce, proof and ship your order, and to talk to you about it. To take payment and prevent fraud. To answer your messages. To keep records we are required to keep, including for tax. To send marketing email when you have asked to receive it — every marketing email has an unsubscribe link, and unsubscribing does not stop the emails about an order in progress.
We share only what is needed, with: our payment processors; shipping carriers; service providers who help us produce and deliver your order; and the software we use to run the business, such as our website host and our email tools. We do not sell your personal information.
We may also disclose information where the law requires it, or to establish or defend a legal claim.
Files you upload are used to produce your order and to reprint it if you order again. We keep them while your account and order history are active so repeat orders are easy. We do not sell them or license them to anyone. We may show finished printed work as an example of what we do, and if you would rather we did not, tell us and we will not.
The site uses cookies that are necessary for it to work — keeping you logged in and remembering your cart — plus analytics cookies that tell us how the site is used. You can block or delete cookies in your browser settings, but parts of the site, including checkout, may stop working properly.
Order and payment records are kept for as long as tax and accounting rules require. Account details and artwork are kept while your account is open. Contact-form messages are kept while they are useful for support, then deleted.
You can ask us to show you the personal information we hold about you, correct it, or delete it, and you can unsubscribe from marketing at any time. Email info@octopusdigitalprint.com and we will respond. Some information has to be kept even after a deletion request, for example invoices we are legally required to retain.
The site runs over an encrypted connection and access to customer data is limited to the people who need it to do the work. No system is perfectly secure, but we take reasonable steps to protect your information and we will tell you if a breach affects you.
This site is intended for businesses and adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us information, contact us and we will delete it.
We may update this policy. The date at the top shows when it last changed, and the version published here is the one that applies.
Questions about privacy: info@octopusdigitalprint.com, or call +1 (786) 778-5446, Monday to Friday, 9am – 6pm ET.
Your data, handled with care
Email info@octopusdigitalprint.com
or call +1 (786) 778-5446, Monday to Friday, 9am – 6pm ET.
To protect our forms from spam and automated abuse, our website uses Cloudflare Turnstile, a service provided by Cloudflare, Inc. Turnstile may collect technical information from your device and browser to verify that a form is being submitted by a real person. This information is processed by Cloudflare under its own privacy terms. Learn more in the Cloudflare Turnstile Privacy Addendum.
Octopus Design Studio
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